Rove Concepts Customer Service

Twice The Staff, Double The Service at Rove Concepts

Things are gearing up in the Rove Concepts office with Black Friday fast approaching. On November 28th, 2014, our Black Friday sale begins with up to 70% off and 15% off the entire store. But don’t worry, we’re more than prepared for the excitement. Our showroom looks even more amazing, the site has been updated and – big news – we’ve doubled our sales and customer service staff!

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Bestselling items like the Rove Lounge Chairs and Ottomans, Saarinen Tulip Tables, Noguchi Coffee Tables and Barcelona Chairs will all be marked down during the event. Their incredible prices have shoppers already bookmarking pages on www.roveconcepts.com so that they can get first pick at our customizable pieces. With stacked discounts on our outstanding mid-century modern reproductions, it’s no surprise that customers are eagerly waiting for Friday to arrive.

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We’re so happy that we’ve expanded our sales and customer service staff to better serve you during this busy holiday season. We know that shopping during this time of year can be stressful, so we’ve increased our Rove Concepts team to ensure you’ll receive the fantastic service you expect from us . We won’t let you down, no matter how busy we are.

It’s so important to enjoy your shopping experience, especially when you’re purchasing online. We’re proud to say that we’ve dedicated ourselves to providing friendly, knowledgeable support to each and every customer, whether it is by email, phone or live chat. We love helping you.

We’ve had rave reviews on our customer service since we began our company. Here are some testimonials posted through independent, reliable review sites like Yelp and TrustPilot:

“Rove Concepts has proven to be a very responsive company, and leaned over backwards to ensure that I was happy with my purchased chair.  I have absolutely no hesitation in recommending this company.  I only wish more companies treated their customers as well.” Alex T. from Merced through Yelp 

“The guys at Rove, allow for easy communication no answering machines, you actually speak to a friendly human on the other side of the line that takes care of your order needs. Happy to do business with them on a recurring basis.” Guillermo Rodriguez through TrustPilot

 “The office staff at Rove Concepts is exceptional! Thanks to Matt, Melanie, and all the staff there who helped me with my order.” – Gary S. from Houston through Yelp

“Elly helped us all along during this process. She is very knowledgeable and helped us decide what to buy. It is always a pleasure dealing with her.” – Vasile Fratila through TrustPilot

“The staff is knowledgeable, helpful and always a delight. I cannot say enough about them.” Wendy Coggins through TrustPilot

“Nice to know companies like these still are around – they still care!!” Semana Amini through TrustPilot

We’re so lucky to be able to add such enthusiastic people to our Rove Concepts team. Each one is a fantastic fit for our company and we think you’ll love them just as much as we do. Plus, doubling our sales and customer service staff will make sure that you’ll have the best time being with us all year around, especially during November and December.

We’ll see you during our Black Friday sale beginning on November 28th, 2014. With up to 70% off and the entire store at 15% off, you’re sure to get the savings and the service you deserve.

It’s time to bookmark our sale at www.roveconcepts.com for Black Friday. Hurry, the sale is only while supplies last!

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